General Terms and Conditions

General Terms and Conditions

AGE REQUIREMENT: For groups A, B, C drivers must be over 21 years of age. For the rest of groups minimum age of the driver must be 25.

PAYMENT METHOD: For all groups a valid Credit Card accepted by Dollar, must be shown for all necessary pre-authorization amounts as well as pre-payments and settlement of final rental charges.

DRIVING LICENSE: A valid driving license held for at least one year is required from the driver.

GRACE PERIOD: At the end of the agreed rental period, Dollar allows a grace period of 29 minutes free of charge after which, the renter will be charged with a minimum of one full day rental.

TRAFFIC FINES: All fines resulting from the drivers conduct are born solely by the renter.

INSURANCE: All authorized drivers of Dollar vehicles are covered against damages from Fire to the rented vehicle, and Liability Insurance to Third Party death, injury, and property. Both coverages are subject to General Terms of the Dollar’s insurance contract with its Insurer.

COLLISION DAMAGE WAIVER (CDW-SCDW): The renters liability for damage to the rented vehicle, can be reduced, under the condition that the Romanian Traffic Law is not violated, to a minimum charge € 600 for groups A, B, €750 for groups C, E, G, H and €900 for groups J, P, S, Y, by paying respectively €11, €14, €18 per day.

The renter may reduce the above liability to a minimum charge of €100 for groups A, B, €750 for C, E, G, H, and €250 for groups J, P, S, Y, by paying €7, €10 and €20 respectively per rental day.

THEFT PROTECTION (TP): Theft protection is an optional service which, if accepted, relieves the renter from all financial responsibility for loss or damage to the Dollar vehicle by or following daily charge: €9 for groups A, B, €10 for groups C, E, G, H, and €20 for groups J, P, S, Y. This excludes any thefts of personal effects.

INCIDENT ADMINISTRATION FEE (IAF): In case of an accident due to the renter’s liability, renter has the obligation to pay to Dollar a non refundable fee of €30 to cover administration expenses.

ADDITIONAL DRIVER/S: A charge of €3 per day has to be paid for each additional Driver.

AIRPORT CHARGE (ASC): The charge applicable to all airports in Romania is 6%. The above percentages are calculated on the sum of charges excluding taxes and fuel charges.

GASOLINE PRE-PAYMENT POLICY: For rental periods of 3 days or longer and at the start of rental, the renter is required to pre-pay the cost of any petrol in the tank of the vehicle to be rented. Upon return and only then, of the rented vehicle, the renter may request a refund of the cost for any remaining amount of fuel in the tank, which if less than that of initial pre-paid quantity, a Refuelling Service Charges will be applied.


BABY SEATS: Available on request with a daily charge of €4.

GPS: Available on request with a daily charge of €10.

FLEET AVAILABILITY: The Company reserves the right to provide a different car model to that originally reserved of an equivalent or higher model type.

OUT OF HOURS DELIVERY/COLLECTION: The charge for every delivery or collection Outside Working Hours shall be €25. .

ACROSS THE BORDER RENTALS: Allowed only with the prior written agreement with Dollar.

ROAD ASSISTANCE: Please contact Emergency Assistance (24hrs service, tel: +40734.000.999).

TAXES: All rates and charges are subjected to V.A.T.

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